Sonos promises to fix audio dropout issue introduced with its latest software update
Sonos has responded to phone calls from its end users to correct a bug launched with its most current software program update. The bug is reportedly producing audio dropouts when listening to Sonos speakers in a multichannel surround established-up.
The most up-to-date firmware for the Sonos operating procedure, variation 14.6, was introduced on April 19th and involved bug fixes as effectively as adjustable quantity control for the Beam Gen 2’s virtual top channels. Even so, considering that then, the enterprise has been inundated with studies on its very own forum and on Reddit of erratic audio for those people with a Sonos Beam Gen 2 or Sonos Arc surround established-up.
The problem seems to arise when people try out to modify enter resources or swap to a various audio codec, ensuing in a reduction of audio in their encompass or sub speakers. It has been proposed that power biking the afflicted Sonos speakers rectifies the difficulty, but only briefly, even though some of these afflicted say that immediately after regaining sign, their surrounds or sub are out of section with the key soundbar.
At first, Sonos dismissed tips that the application update had introduced a fault, with one consultant replying to a thread on the Sonos discussion board stating: “To be truthful if this kind of a bug were introduced, we’d be hearing much more about it.”
A handful of days later, the firm conceded that there does look to be a bug, replying: “Just to permit you all know, we have now recognized an problem whereby some Sonos Home Theatre satellites will working experience audio interruptions following the hottest 14.6 update.
“We are investigating the scenario and hope to take care of it soon. At existing, we have no even further info to share.”
Users who assume they could possibly be dealing with the exact difficulty are encouraged to get in touch with Sonos and post a diagnostics report to assistance them with their investigations. This can be accomplished by heading to the configurations tab of the S2 application.
A lot more
The finest Sonos promotions on Sonos speakers and soundbars – April 2022
Examine our review of the Sonos Beam Gen 2
20 of the best Dolby Atmos movie scenes to check you property cinema method
